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Use of social media by the library

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Social media has the potential to facilitate much closer relationships between libraries and their patrons, wherever they are based, and however they choose to access library services and resources.

This white paper has been researched and compiled by Taylor & Francis to provide an overview of current practices relating to the use by libraries of social media, from a world-wide perspective, against which individual institutions can benchmark their own activities and be inspired to try new approaches.

Read the Taylor & Francis white paper on social media use in libraries

Learn more about the key findings from the white paper:

Watch the presentations from the UK launch event | Read the transcript

Visualisation of key findings from the white paper on social media use in the library:

Discover Best Practice: listen to our webinar on social media in the library

Use of social media by the library white paper

Do you want to get more out of your library’s social media accounts? Would you like some new ideas on how to achieve maximum impact from your social media activity?

For key findings from the white paper, including case studies and best practice recommendations, listen to the webinar we held focusing on Social Media in the Library: Discovering Best Practice.

Listen to the webinar | Read the transcript

Follow the discussions on Twitter | #tfsocialmedia

Take a look at the Twitter Party that informed our white paper research. We asked librarians to contribute to our research by tweeting #tfsocialmedia and sharing their own experiences of using social media. We were overwhelmed with the response from over 70 librarians and 260 mentions!

Twitter party quote There was also a very active Twitter discussion during our recent UK and Singapore launches of the white paper.

Read the Storify to see what the library community has made of the white paper results.

We asked the library community to share their advice to any librarian contemplating the launch of a new social media channel. Read through a wealth of valuable tips and ideas which have been collated from all the responses.

Explore the research behind the white paper

Click on the links below to view the full data and further analysis from our survey.

White paper top level results: charts and dataset

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You can access all the individual charts from the white paper along with the underlying data on FigShare. Share the results on social media and conduct your own analysis.

Explore the results today