2007 Impact Factor: 0.278
Ranking: 76/81 (Management)
© Thomson ISI Journal Citation Reports 2008

Total Quality Management & Business Excellence is an international journal which sets out to stimulate thought and research in all aspects of total quality management and to provide a natural forum for discussion and dissemination of research results. The journal is designed to encourage interest in all matters relating to total quality management and is intended to appeal to both the academic and professional community working in this area.

Total Quality Management & Business Excellence is the culture of an organization committed to customer satisfaction through continuous improvement. This culture varies both from one country to another and between different industries, but has certain essential principles which can be implemented to secure greater market share, increased profits and reduced costs.

The journal provides up-to-date research, consultancy work and case studies right across the whole field including quality culture, quality strategy, quality systems, tools and techniques of total quality management and the implementation in both the manufacturing and service sectors. No topics relating to total quality management are excluded from consideration in order to develop business excellence.

Referee Evaluation Form

Gopal Kanji Best Paper Prize
From 2008, Total Quality Management & Business Excellence will award an annual prize for the Best Paper published in the volume.
The winning article will be published on the journal's web page and the winner will receive a free subscription to Total Quality Management & Business Excellence as well as a £500 cash prize. To contribute a paper to Total Quality Management & Business Excellence and thus be eligible for the award, please refer to the submission instructions of the journal.
Further Information

Peer Review Policy:
All articles in this journal have undergone rigorous peer review, based on initial editor screening and anonymous double-blind review.