Our commitment to publishing excellence - high quality on-schedule production

Where quality comes first - Behind every excellent journal is a team of committed publishing professionals whose high standards match your own and who are dedicated to delivering quality online and print publications on schedule.

Reliable, rapid production - We aim to provide you with a professional service that ensures quality, and is on schedule, giving each journal the support that it needs. Research shows that editors, Society officers and authors place great value on these factors, and dialogue between our production staff and our partners confirms their importance on a daily basis.

Our US and UK Production teams work together to continuously improve and enhance our services, through initiatives such as the Central Article Tracking System (CATS), Online First publication, cumulative compilation of issues online and our new, even quicker production workflows. We deliver these innovations without compromising our high quality standards.

We aim to deliver excellent service to authors, editors and societies, and we value all of your feedback, which helps us to appreciate your changing requirements and improve the service we offer. Our surveys of authors and editors show that the friendliness and expertise provided by our Production Editors make the production process smooth and pleasurable. We respond to the feedback we receive from authors and editors, for example by developing our systems and processes to meet your needs and save you time, and by supporting you in giving authors the information they need at the earliest possible stage so that publication is straightforward.

A traditional belief in quality - Our production department espouses a culture of 'right first time', from the help we give authors in preparing and submitting their articles to working with our copy editors, typesetters and printers to ensure that service levels are specified, feedback is given immediately, any problems are addressed appropriately, and steps are put in place to ensure that errors do not arise. This is supported by a collaborative approach with our suppliers and good communication to ensure that we are working together as a team to deliver high-quality products.

Innovation - A cornerstone of our quality policy is the promotion of a culture of continual improvement of our processes, innovative thinking, cooperation, and a flexible approach to problem-solving. We work with our external partners to develop innovative ways to improve production quality and speed, such as PDF proofs that can be corrected on-screen, or PDFs that allow authors to see the changes that have been made during copy-editing. Taylor & Francis supports and takes part in industry initiatives such as CrossMark and ORCID, and is reviewing opportunities with DataCite to establish access to supplementary content and datasets.

what should I do next?

'Imago Mundi holds that the overall presentation of a journal is a matter of considerable importance, and it is a matter of immense satisfaction to me to receive compliments, as I frequently do, on the appearance of the journal. Taylor & Francis are unstinting in their readiness to help me achieve good reproductions of our many images (which are both mono- and poly-chrome) and a pleasing layout of all the different forms of text (articles, bibliographies, chronicles, tables and appendices etc.). Taylor & Francis's technical experience, willingness to advise, and readiness to accommodate the individuality (not to say idiosyncrasies) of their different publications is both reassuring and rewarding for the academic editor.'

Dr Catherine Delano-Smith
Senior Research Fellow, Institute of Historical Research, University of London