Submission
The Service Industries Journal is a refereed journal. Articles submitted to the journal should be original contributions which add to our knowledge of services and service industries and should not be under consideration for any other publication at the same time or be accepted for publication or published by any other publication. If an article is under consideration by another publication, authors should clearly indicate this at the time of submission. Reviewers receive one copy of the issue.

Copyright
It is a condition of publication that authors assign copyright or licence the publication rights in their articles, including abstracts, to Taylor & Francis. This enables us to ensure full copyright protection and to disseminate the article, and of course the Journal, to the widest possible readership in print and electronic formats as appropriate. Authors retain many rights under the Taylor & Francis rights policies, which can be found at www.informaworld.com/authors_journals_copyright_position. Authors are themselves responsible for obtaining permission to reproduce copyright material from other sources.

Manuscript
All submissions should be made online at The Service Industries Journal Manuscript Central site. New users should first create an account. Once a user is logged onto the site submissions should be made via the Author Centre.

Authors should prepare and upload two versions of their manuscript. One should be a complete text, while in the second all document information identifying the author should be removed from files to allow them to be sent anonymously to referees. When uploading files authors will then be able to define the non-anonymous version as "File not for review".

Please only submit files electronically via The Service Industries Journal Manuscript Central site as mentioned above and not in hard copy to either the editors or the publisher.

Authors are asked to submit their articles according to the following instructions, as the editors will not undertake retyping of manuscripts prior to publication.

Manuscripts must be double-spaced and with ample margins. Pages (including those containing only figures and tables) should be numbered consecutively.

There is no standard length for articles but 5,000-6,000 words (including notes and references) is a useful target.

As no author corrections, updating or additions are allowed at proof stage, authors must make a final check of their article for content, style, proper names, quotations and references. Check especially consistency of:
Capitalisation, use of italics, hyphenation (minimal use of these is preferable), and spelling (e.g. of place names). Check for missing or duplicated numbers indicating notes.

Tables and Figures
Tables and figures should be kept to a minimum and contain only essential data. All diagrams, maps, charts and graphs should be referred to as figures and consecutively numbered. Each table and figure must be given an Arabic numeral, followed by a heading, and be referred to in the text. They must be clearly presented on separate pages for photographic reproduction. Any diagrams and maps should be submitted as individual files and not embedded in the text of the article. Please do not apply frames or tints to tables.

Technical Matter
Where possible avoid the use of symbols and Greek letters. Complex mathematical equations or symbols are likewise to be avoided unless essential to the methodology used.

Successful Event Management, by A.Shone and B. Parry, London, Thomson Learning, 2004, pp.xii + 246, £27.99 (paperback), ISBN-10: 0826452191. ISBN-13: 978-0826452191.

The reviewer's name, affiliation and email should appear at the end of the review.