Information technology is more than just traditional computers: it includes telecommunications, office systems, industrial automation, robotics and even consumer products. Behaviour & Information Technology (BIT) deals with the human aspects of this technology and reports original research and development on the design, use and impact of information technology in all its forms. Its strictly refereed papers come from a variety of disciplines, including psychology, cognitive science, computer science, ergonomics, sociology, management education and training. BIT attracts a wide, international readership, from researchers and system designers to personnel specialists and planners.